Shipping policy

At Arcan Flame, we are committed to providing efficient and reliable delivery services exclusively within the countries of the European Union (EU).

To avoid any issues with your order, please carefully check that the provided delivery address is accurate and complete.

If delivery fails due to an incorrect address provided by the customer, we regret that we cannot take responsibility. If the order is returned to us due to such an error, we will refund 85% of the original order value.

Delivery Timeframe

For in-stock items, delivery will be made within a maximum of 8 business days from the order confirmation date. Products that are out of stock are labeled as "Out of Stock."

Shipping Costs

We are pleased to offer free shipping on all orders within the EU.

Orders Outside the EU

If you wish to place an order and your shipping address is outside the European Union, please contact us through our webshop’s contact form. We will get in touch with you to discuss possible arrangements and shipping options.

We aim to make your shopping experience as smooth as possible. If you have any questions or need further assistance, please do not hesitate to reach out via our contact form!